As we approach 2022 and towards the decline of the impact of the pandemic, keeping employees engaged is a top goal and issue for business executives and companies all around the world. Read further to find out how to achieve this goal.
Technology can assist businesses in growing swiftly and efficiently while also effectively communicating with their personnel. Simply put, firms that do not provide easy-to-use tools for online collaboration and consistent team communication risk losing their employees’ engagement and drive.
Organizations are continuing to build technology-based networks to foster information sharing and creative thinking. It is possible to get ahead of opponents by being able to interact readily with one another. Most business owners, both in and out of the workplace, rely on technology to connect with their staff. Workers can achieve a better work-life balance with this degree of collaboration. While productivity and happiness are obvious drivers of employee engagement, there is emerging evidence that an employee’s emotional commitment to the company and its goals can boost customer satisfaction and overall business outcomes.
How Can Technology Help in Improving Employee Engagement?
According to 92 percent of respondents (executives) in a survey conducted by Freshworks and the Harvard Business Review, employee engagement is crucial to the success of a firm.
Besides, numerous studies conducted over the last two decades indicate that engaged workers are more productive, customer-focused, and loyal. As a result of this, organizations with high employee engagement rates are more successful.
Here are some ways in which technology can contribute to improving employee engagement:
1. Seamless Communication and Effective Collaboration
Collaboration is one of the most important ways of communication in the workplace. Successful communication is the simplest approach to get employees motivated to work while utilizing technologies in the organization.
For example, using collaboration tools to analyze projects, handle tasks swiftly, and collaborate in general would foster a feeling of communication and improve teamwork among staff.
Collaboration allows departments to distinguish among project management priorities, goals, and deadlines. They are more satisfied when they operate together as a team.
2. Online Training and Education
Employee expectations have shifted as a result of mobile and online learning. With Gen Z at the forefront and eager to enter the workforce, this strategy will not be swiftly abandoned. The new generation balances job and life, education and family by managing their hobbies and personal interests.
Employees can receive training at any time and from any location. We utilize this form of training to increase work flexibility and foster learning passion because mobile is an unavoidable technology without which people cannot survive.
3. Peer-to-Peer Recognition
To boost employee engagement, smart companies have started using peer-to-peer (P2P) recognition. Most employees are dissatisfied with their jobs because they believe they have not been adequately compensated for the work they have done or the skills they possess.
When these attitudes persist for an extended period, the company will encounter issues with workers’ work performance and productivity deteriorating day by day.
Furthermore, by incorporating a few more contemporary P2P platforms, you may encourage employees to help one another, resulting in a more productive workplace.
4. Gamification in the Website
Gamification is the technique of turning a job process into a game. Employee engagement is improved by this technology, which allows employees to have fun at work while also enhancing their social networks. People naturally want to compete, and if there is a fun and interesting way to do so, you will find people competing with one another.
Employee training can benefit from gamification, especially for Millennials and Gen Z, because these apps allow new generations to learn new skills and manage expectations.
5. Social Media Engagement Among Co-Workers
Social engagement through technology may lead to the strengthening of ties between employers and their employees. If employees are active on social media, the company’s brand and its image will benefit.
Conclusion
While employee involvement has always been important in the workplace, the adoption of remote work in the last year has further emphasized its significance.
Many new technologies are enabling organizations to boost employee engagement, which is positive. However, when employing technology to boost employee engagement, businesses must overcome several obstacles.